Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package. You can also log in to your TrueToddler account to view order status and tracking information.

Our return policy allows for returns within 30 days of the purchase date. Please visit our Returns & Exchanges page for detailed instructions on how to initiate a return and our terms and conditions.

Yes, TrueToddler provides international shipping. Shipping rates and delivery times vary by destination. Customers are responsible for any customs or import duties. Please check our Shipping Policy for more details.

If you need to modify or cancel your order, please contact our customer support team as soon as possible. Once an order is shipped, we are unable to make changes.

TrueToddler accepts major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer payment through PayPal for a secure and convenient checkout experience.

Yes, safety is our top priority. We carefully curate our products to meet or exceed industry safety standards. If you have specific safety concerns or questions, feel free to reach out to our customer support team for more information.

You can reach our customer support team by emailing support@truetoddler.com. We strive to respond to inquiries within 24 hours during business days.

We apologize for any inconvenience. Please contact our customer support team immediately with your order number and photos of the damaged or defective item. We will arrange for a replacement or refund.

Please contact our customer support team as soon as possible if you need to change your shipping address. We will do our best to assist you, but changes are not guaranteed once an order is processed.

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